Privacy Policy

Mignow, a leader in the SAP ERP migration market, was founded with the goal and commitment to drive digital transformation for companies through automated upgrade software that utilizes Artificial Intelligence.

It is with this same commitment that we handle the privacy and protection of personal data for the data subjects who interact with us in any way.

Through this document, we transparently clarify how we process the data of our customers, website users, and partners.

Attention! Before continuing to browse or registering for any feature on our website or platforms, please read the terms of this document carefully. If you have any questions, please contact us as described in item 8.

1. LGPD

The General Data Protection Law - LGPD (Law No. 13.709/2018) came into effect in September 2020 and aims to protect the personal data of individuals located in Brazil, also known as data subjects.

In summary, the LGPD applies when:

  • the data processing operation is carried out in Brazil;
  • the data processing activity is aimed at offering or providing services to individuals located in Brazil;
  • personal data has been collected in Brazil.

There are two categories of data provided for in the law, “personal data” and “sensitive personal data,” as we demonstrate below:

“Personal data” is any data that identifies or makes identifiable a natural person.

‍“Sensitive personal data” is data that, by its nature, refers to information requiring greater care, especially for protection against discrimination, such as, data concerning racial or ethnic origin, religious beliefs, and political opinions.

Those responsible for processing personal data are the processing agents, referred to as: “controller,” “processor,” and we may also have the figure of the “sub-processor.”

  • The “controller” is the individual or legal entity responsible for making decisions regarding the processing of personal data in their possession.  
  • The “processor” is an individual or legal entity that processes personal data on behalf of and in accordance with the controller's instructions.
  • The “sub-processor”, in the same vein, is any person who assists the operator in carrying out the processing of personal data on behalf of the controller.

In addition to these essential concepts, for you to correctly understand this document, we list other important definitions below:

Termo Conceito 
Titular de dados É você: a pessoa física a quem os dados pessoais se referem, podendo ser um cliente (representante de determinada empresa) ou usuário das nossas plataformas. 
DPO (Data Protection Officer) ou EPD (Encarregado da Proteção de Dados) É o DPO, a pessoa que indicamos para atuar como canal de comunicação entre nós, os titulares dos dados, que é você e a Autoridade Nacional de Proteção de Dados (ANPD). 
Tratamento Trata-se de todas as atividades que exercemos em relação aos dados pessoais, incluindo, mas não se limitando, às seguintes atividades: coleta, armazenamento, consulta, uso e compartilhamento. 
Bases legais São as hipóteses legais que nos autorizam a tratar dados pessoais: pode ser o seu consentimento, o cumprimento de uma obrigação legal, execução de contrato, entre outras. 
ANPD É a Autoridade Nacional de Proteção de Dados, um órgão da administração Pública Federal, que possui atribuições relacionadas à proteção de dados pessoais e da privacidade e, sobretudo, deve realizar a fiscalização do cumprimento da LGPD. 

2. DATA FLOW DYNAMICS

We will only be responsible for processing your personal data, i.e., the data controller, in the following situations:

  • when necessary to formalize the contracting of our services;
  • when entered through the website or via our event registration forms;
  • in the context of our partnerships;
  • in the prospecting of new clients;
  • in our relationship with our employees;

3. DATA WE COLLECT

‍This means that in the cases above, it will be our responsibility to adequately choose the legal bases consistent with the purposes provided in this Policy, to make decisions regarding the nature and storage period of the data, and to directly address data subjects' requests regarding the rights provided in the LGPD.

We may collect your data when you browse our website, contact us, or when we formalize the contracting of our services.

Below, we inform you of the types of data we may collect directly from you:

Conjunto de dados  Dados pessoais 
Dados de cadastro e contratação Nome completo, e-mail, telefone celular/comercial, endereço e CPF. 
Dados de contato Nome, telefone, e-mail e empresa que trabalha; 

Below are the types of data we may collect indirectly while you browse our website: indiretamente enquanto você navega em nosso site:

Conjunto de dados  Dados pessoais 
Dados de navegação Dados coletados por meio de cookies, páginas visitadas no nosso site, informação que você busca/procura, duração da sua visita, localização geográfica, tipo de navegador, duração da visita e páginas visitadas 
Dados de identificação Identificadores dos seus dispositivos eletrônicos, como o endereço de IP (Internet Protocol) do seu computador ou o endereço MAC do seu celular, bem como modelo, fabricante, sistema operacional, operadora de telefonia, tipo de navegador e velocidade da conexão 

Attention!!! É importante que você entenda que se encontrar links de páginas de terceiros em nosso site, você deverá checar a Política de Privacidade desse terceiro, uma vez que não somos responsáveis pelo tratamento de dados realizado por tais páginas. It is important for you to understand that if you find links to third-party pages on our website, you should check that third party's Privacy Policy, as we are not responsible for the data processing carried out by such pages.

4. PURPOSES OF COLLECTION

We will only collect your personal data for specific purposes, avoiding excessive collection and the processing of data in a generic manner without legitimate grounds.

Below, we list the purposes for which we may collect and process your personal data:

Purposes

  • Contact and prospecting: we request your registration data to contact you, provide information about our services, and answer any questions;  
  • Contracting: to enable the provision of services;
  • Support: preventing and resolving technical or security issues and monitoring the usage and performance of our services;
  • Marketing: to inform you about other available services, updates, features, content, news, and promotions relevant to maintaining our relationship with you, always ensuring your right to easily unsubscribe whenever you wish.
  • Your data may also be used to invite you to and facilitate your participation in our events;
  • Market intelligence: we conduct research, studies, statistics, and surveys relevant to the use of our Platforms;
  • Court orders: to comply with legal or regulatory obligations applicable to the company, as well as for legitimate business purposes authorized by the LGPD or other applicable regulations;
  • Requests from the ANPD: when applicable, to respond to requests from the ANPD or other public and governmental authorities;

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5. SHARING YOUR DATA

In certain situations, we may share your personal data, such as:

Agentes de tratamento Finalidade para o compartilhamento 
Parceiros de negócio e fornecedores Podemos compartilhar os seus dados com fornecedores que nos auxiliam a exercer a nossa atividade de negócio como um todo, podendo envolver empresas responsáveis: empresa de hospedagem, estruturação de ferramentas de gerenciamento de bancos de dados e de e-mails; empresa especializada em análises estatísticas sobre a experiência do usuário. serviços administrativos, financeiro e jurídico; publicidade e propaganda da nossa marca em plataformas de mídias sociais; gerenciamento de nossos eventos, por meio de formulários de inscrição, credenciamento; parceiros que oferecem serviços e produtos que integram o ecossistema SAP; 

In the cases mentioned above, we assume full responsibility and guarantee the quality of our vendors and partners, always prioritizing those whose business practices are compatible with data protection laws and similar security standards.  

When applicable, we also ensure that we provide objective and lawful instructions for the processing of shared data.

6. INTERNATIONAL DATA TRANSFER

It is possible that some of our systems are hosted on servers located in other countries, which constitutes an international transfer of personal data.  

In these cases, or in any situation where an international transfer may occur, we reinforce our full commitment to hiring only vendors that adopt security measures and best practices compatible with the level of protection established by Brazilian law, as regulated by the ANPD.  

In the absence of specific regulations, we ensure that international transfers will only be conducted in accordance with Article 33, IX, of the LGPD, and only with companies that adhere to other data protection standards, such as the European GDPR, the American CCPA and CDPA, and the Australian Privacy Act.

7. DATA SUBJECT RIGHTS

We prioritize maintaining an accessible communication channel to facilitate the exercise of your rights as a data subject.  

Under the LGPD, data subjects have several rights they may exercise. Below are the primary rights regarding the processing of your personal data:

Direitos Como exercê-los 
Confirmação e acesso aos seus dados Você poderá solicitar a confirmação sobre a existência de tratamento dos seus dados para que, em caso positivo, você possa acessá-los e verificar detalhes sobre o tratamento, bem como solicitar cópias dessas informações. 
Correção dos seus dados Confirmada a existência de tratamento dos seus dados, a LGPD assegura que você poderá corrigir ou remover eventuais dados seus que estejam incompletos, inexatos ou desatualizados; 
Direito à informação sobre o compartilhamento dos seus dados Você tem o direito de saber quais são os tipos de entidades públicas e privadas com as quais realizamos o uso compartilhado dos seus dados. Incluímos no item 5 desta Política uma indicação das nossas relações com terceiros que podem envolver o compartilhamento de dados pessoais.  
Informação sobre a possibilidade de não consentir a um tratamento de dados Você tem o direito de receber informações claras e completas sobre a possibilidade e as consequências de não fornecer consentimento, quando essa base legal for adequada. 
Revogação do consentimento a um tratamento de Dados Se você tiver consentido para alguma finalidade do tratamento dos seus dados, você poderá sempre optar por revogar o seu consentimento. Porém, isso não afetará a legalidade do compartilhamento dos dados realizados anteriormente ao pedido de revogação.  
Oposição ao tratamento dos Dados Nós também poderemos tratar os seus dados se tivermos motivos legítimos para tanto, como, por exemplo, quando for necessário para garantir a segurança das nossas aplicações e recursos disponíveis. Nestes casos, você poderá se opor ao tratamento, caso entenda que este descumpre alguma norma legal.  
Recusar marketing e propaganda Você poderá solicitar o cancelamento do recebimento de materiais e anúncios por meio do próprio link disponibilizado no corpo do e-mail marketing enviado.  

To exercise the rights provided for in the LGPD and listed here, read the topic below.

8. DATA PROTECTION OFFICER (“DPO”)

We have appointed the consultancy Assis e Mendes Advogados as our organization's Data Protection Officer (DPO), represented by partner Adriano Mendes.  

If you have any specific questions regarding data protection that have not been addressed in our Privacy Policy, or if you wish to exercise any of your rights under the LGPD, you may contact our Data Protection Officer directly at dpoaas@assisemendes.com.br.

9. DATA SUBJECT CONTACT CHANNELSEGURANÇA DOS SEUS DADOS

We use appropriate technologies and procedures, commensurate with the level of risk and the service provided, to ensure the security and protection of your data.  

We have a specialized team responsible for managing our security methods in compliance with legal requirements, regulatory standards, technological changes, and other relevant factors that may impact data protection.

While we take all appropriate precautions ‍and measures to ensure the protection of our platforms, we also rely on the cooperation of our users.

As a user, you must ensure that your computer or mobile device is properly protected against malicious software, such as viruses, spyware, adware, unauthorized remote access, and other malicious digital programs and activities when using our services.  

We reiterate the importance of following basic digital security practices to keep your computer and data safe.

If you happen to identify or become aware of any situation that may compromise the security of your data, please contact our data protection and privacy team directly, as indicated in item 9.

Finally, we clarify that if we identify and prove any intrusion, attempt, or activity that violates or contradicts intellectual property laws, among others, and/or the provisions stipulated in this Policy, we will spare no effort to ensure the responsible party is held accountable under applicable law and is required to provide compensation for any damages caused.

11. DATA STORAGE PERIOD

We have a strict policy regarding the period for storing personal data.  

To clarify further, we follow the respective parameters to determine the retention and storage period of your personal data:

Data retention periods

  • The period necessary to fulfill the purpose of the collection;
  • The moment the user stops using the site;
  • Until the withdrawal of consent or a request for data deletion by the data subject, provided that consent is the legal basis for data processing;
  • The period necessary to demonstrate compliance with specific legal duties and obligations;  
  • Legal and regulatory deadlines, or those established by court decisions or competent authorities;
  • Deadlines for compliance with legal or regulatory obligations;
  • The period during which the contract remains in effect;
  • The period necessary for the regular exercise of rights in judicial, administrative, and arbitration proceedings;
  • Exclusive use by us, with access by third parties prohibited, provided that the data is anonymized.

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12. REGULAR AMENDMENTS TO THIS PRIVACY POLICY

This Policy is our sole responsibility, and may be altered or modified at any time, provided there is a need for restructuring or adaptation to new techniques and procedures, while always maintaining the same level of reliability and security.

Therefore, it is important that you check this document regularly to verify that you continue to agree with its terms before continuing to browse or using any features on our site.

13. FINAL NOTICES

The use of the name MIGNOW, the domain <https://mig-now.com/> (and its subdomains), as well as the content displayed on the site are the property of MIG SOFTWARE and are protected by international intellectual property laws and treaties.

You must not misuse or reproduce, in whole or in part, such content, unless express authorization is granted.

This Privacy Policy complies with and shall be interpreted based on Data Protection Laws.  

To resolve any doubts or issues related to this policy, the parties elect the jurisdiction of the Courts of São Paulo/SP, to the exclusion of any other.

Last updated: July 2027.

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